Flight Attendant Resume Guide & Samples

With airlines receiving tons of flight attendant resumes each day, hiring managers spend seconds reviewing each resume they receive.

 

You must know how to make a successful resume that stands out from the crowd of flight attendant candidates.

Table of Contents

flight attendant applicant being interviewed

6 Tips For a Successful Flight Attendant Resume

1. Showcase Your Relevant Experience

A common mistake on resumes is when the most relevant experience for the role is on the second page, or sometimes even worse – right at the bottom!

 

A recruiter wants to know you’ve got what they’re looking for, but they don’t want to spend too long trying to find it, so make sure your relevant experience is on your resume’s first page.

 

If you have relevant experience in the past, you can add a heading on your resume, such as “RELEVANT EXPERIENCE,” and underneath it, include every relevant role. Any other positions can be listed under a “FURTHER EXPERIENCE” section.

2. Include Active Verbs and Keywords

You’ve probably heard you must tailor your resume to every role you apply for.

How do you do this?

 

One way is through the language you use.

 

Using keywords from the job specification/advert on your resume will mean the hiring manager can see you’ve tailored it to the role and you have what they are looking for.

 

Use keywords from the role description to describe your past experiences is a good idea here. If you’re applying for a major airline, an applicant tracking system may be used – if this is the case, using keywords relevant to the role is essential to get through to the next round.

 

If you want to learn how to make a successful resume, it’s also important to use active words and verbs.

 

Use these to describe your duties, skills, and achievements. These should relate to the competencies being sought by the employer.

 

For example, airlines usually look for candidates with good teamwork skills; it would be a good idea to include words such as support, liaise, and assist.

3. Use Bullet-points

If you’re not already using bullet points on your resume, make sure you do!

 

Recruiters like to skim-read applications, making their lives easier and the shortlisting process less time-consuming.

 

If you have paragraphs or text, they probably are not being read, so use bullet points instead.

 

Pick out essential skills developed in the role and/or achievements.

 

A useful tip is to start each one with an active word/verb, so it’s concise and focused.

 

Here’s an example:

  • Supported a team of 10 members

  • Assisted patients by helping them with their activities of daily living

4. Describe Flight Attendant Skills & Roles

When a hiring manager reads your application, you must stand out and show them what you have to offer.

 

You must use strong, active words showing your capabilities, experience, and achievements to do this.

 

The words you choose should reflect the competencies the employer is looking for.

 

Here is a list of common competencies and suggested words you can use in your next application.

Communication

  • Advised

  • Facilitated

  • Briefed

  • Guided

  • Liaised

  • Suggested

  • Communicated

  • Listened

  • Presented

  • Taught

  • Instructed

  • Negotiated

  • Recommended

  • Trained

Problem Solving

  • Focuses

  • Analyzed

  • Created

  • Evaluated

  • Brainstormed

  • Developed

  • Experimented

  • Optimized

  • Solutions

  • Compared

  • Gathered

  • Conducted

  • Demonstrate

Flexibility

  • Accommodated

  • Balanced

  • Adapted

  • Converted

  • Adjusted

  • Flexible

  • Alternative

  • Improvised

Self-management / Initiative

  • Achieved

  • Founded

  • Improved

  • Revised

  • Designed

  • Generated

  • Initiated

  • Started

  • Developed

  • Identified

  • Launched

  • Suggested

  • Established

  • Implemented

  • Originated

  • Updated

  • Volunteered

Customer Service

  • Advised

  • Interpersonal

  • Queried

  • Listened

  • Resolved

  • Communicated

  • Patiently

  • Responded

  • Friendly

  • Professional

  • Served

  • Deliver

  • Serving

  • Prepared

Attention to Details

  • Accurate

  • Detailed

  • Interpreted

  • Processed

  • Analyzed

  • Edited

  • Proof-read

  • Approved

  • Generated

  • Meticulous

  • Reviewed

  • Assimilated

  • Inspected

  • Monitored

  • Thorough

Leadership

  • Achieved

  • Coordinated

  • Managed

  • Strategic

  • Budgeted

  • Directed

  • Mentored

  • Supervised

  • Chaired

  • Encouraged

  • Motivated

  • Trained

  • Conducted

  • Established

  • Negotiated

  • Transformed

  • Succeed

  • Projected

Organization

  • Arranged

  • Organized

  • Researched

  • Assembled

  • Deadline

  • Planned

  • Reviewed

  • Efficient

  • Prioritized

  • Scheduled

  • Conducted

  • Met

  • Regulated

  • Time management

  • Maintained

5. Quantify Your Achievements and Impact

When a recruiter looks at your resume, it mainly consists of text. Still, if you can include numbers to quantify your impact, workload, or achievements, your resume will become instantly more engaging and credible.

 

Most of us can’t quantify everything we’ve done, and some industries are certainly easier to do this with (sales and marketing, to name two) but try to add a few in if you can.

 

Most people can show how many people they have worked with in a team, the number of people who attended an event they organized, or the percentage increase in sales or social media followers their work resulted in.

 

Remember: Use digits, i.e., ‘10’ not ‘ten,’ to grab the recruiter’s attention.

6. Check your formatting

Although content is essential to your resume, its presentation can make or break an employer’s first impression.

 

You only have a few seconds to impress, so make sure your resume is easy to read – this means each section is marked clearly and displayed consistently.

 

You don’t need to use colors or fancy formatting styles to get your reader’s attention – less is often more.

 

If you want to draw attention to headings, use bold and/or underline the font.

 

If you want to draw attention to role titles and/or organizations you’ve worked at, consider using bold too.

 

Don’t just cram everything in either – you need white space (blank space) to make what you have included on your resume stand out.

 

Invest in a Flight Attendant Resume Template that is ATS friendly to save time formatting and focus on your content.

Components Of a Successful Flight Attendant Resume

Personal Profile

This section of your resume is your Flight Attendant Resume Summary.

 

I personally write it on top of my resume so hiring managers can read it first. I also tailor this portion considering the airline’s vision, mission, and company values.

 

Summarize your educational background and work experience in 2-3 sentences and end it with your flight attendant resume objective with the airline’s mission in mind.

 

Here’s an example of a successful personal profile:

"A service-oriented professional with a background in 5-star customer service and health care. A breadth of international exposure has engendered in me an ability to thrive in diverse and team-centric settings. Extremely comfortable in customer-facing roles, including experience as a flight crew member, front desk receptionist, and physical therapist; exhibiting the highest levels of professionalism and service, going the extra mile for customers to have an unforgettable positive experience."

Related Work Experience

In this section of your flight attendant resume, you must mention your previous employers or company name, profession or job title, job description, and job responsibilities.

 

Use the action words provided above when writing and describing your job responsibilities.

 

Prioritize your flight attendant experience or any job in the aviation industry.

 

Here’s an example of a successful Related Work Experience Section:

If you haven’t worked in the aviation industry before, I wrote a section below for tips on how you will write your flight attendant resume with no experience.

flight attendant resume sample - related work experience section

Education, Qualifications, Certifications, and Special Training

The goal of a flight attendant resume is to stand out from other candidate who has the same goal as you.

 

Therefore, it is important to include in your resume your qualifications, certifications, and special trainings relevant to the job.

 

Some examples of special training are:

  • Service Excellence Training

  • Food Plating & Handling

  • Mixology Training or Knowledge about beverages

  • Barista Training

  • Leadership Training

Here’s an example of this section:

flight attendant resume sample - training & certification section

Other Customer Service Experience

It is good to include other customer service related experience in your resume because flight attendant is a customer service job.

 

Here are some other customer service experiences relevant to the flight attendant:

 

1. Include in your work history any customer service experience where you have given exceptional customer service.

 

2. Hospitality – Working in the hotel industry.

 

3. Mention the rating of the hotel you worked for to get noticed.

 

Some airlines consider this a significant factor, especially when applying for a five-star airline, such as Qatar Airways, Singapore Airlines, Hainan Air, Emirates, and Etihad, because they are globally known for their service.

 

4. Travel Industry – Working in the travel industry, such as a travel agency, means you love to travel.

 

Flight attendant requires traveling, so mentioning this experience is also essential when you don’t have any experience working in aviation.

 

5. Retail – Working in sales means you have great communication skills.

How To Write a Flight Attendant Resume With No Experience

I get it! Not everyone has aviation or flight attendant work experience.

 

Don’t worry about it because there are a lot of successful flight attendant applicants who are fresh graduates and don’t have any work experience.

 

Aside from writing your customer service experience in your flight attendant resume, you should also include the following:

CPR Certification

Highlight any BLS or CPR certifications if you have any. Flight attendants are first aiders on board, so this is a great addition for your resume to stand out.

Achievement

Accomplishments such as passing government exams or licensure are a great addition to your credentials. Passing a board exam means you can also pass flight attendant training.

Professional Experience Do I have to mention my hobbies in my resume?

Did you know that the first flight attendants are nurses?

Therefore, your professional experience must be written in your resume.

Languages

Some major international airlines, such as Emirates and Qatar Airways, recruit bi-lingual applicants.

 

If you have taken any language proficiency test in the past, including your score in your resume. This can add credibility to your language skills.

 

Include the language you are fluent in and any intermediate level.

Summary: A Step-by-step Guide

STEP 1. Write your full name on top of your resume

 

STEP 2. Write your contact details – cell number, email, and address.

 

STEP 3. Write any flight attendant job experience or aviation experience under the Relevant Experience Section.

 

STEP 4. Write other customer service jobs under the Other Customer Service Experience section.

 

STEP 5. Create a section where you can showcase any relevant training. Prioritize training with certifications and licenses.

 

STEP 6. Mention any professional experience that you have (if there’s any).

 

STEP 7. Create an Educational Background section. If you don’t have any flying or aviation experience, write it before or after your customer service experience.

 

STEP 8. Proofread your resume by using this tool FREE TOOL: Flight Attendant Application Checklist.

Flight Attendant Resume Template & Other Resources

As I said, formatting your resume is important as your content. Therefore, you must spend time making your resume presentable.

 

I love editing, so I do this alone in Canva since I use MAC.

 

But, if you don’t have the time and want to ensure a computer will read your resume, you can get an ATS friendly resume in ETSY.

 

Here is some Flight Attendant Resume Template that I recommend:

Flight Attendant Resume Templates

As I said, formatting your resume is important as your content. Therefore, you must spend time making your resume presentable.

 

I love editing, so I do this alone in Canva since I use MAC.

 

But, if you don’t have the time and want to ensure a computer will read your resume, you can get an ATS friendly resume in ETSY.

 

Here are Flight Attendant Resume Template that I recommend:

Frequently Asked Questions: Flight Attendant Resume

Do I have to mention my hobbies in my resume?

If your hobbies include traveling, hiking, or any activities relevant to a flight attendant role, then you may include them. You can write it on the second or succeeding pages, as we want to prioritize any relevant job experience that you have.

Do I have to write my resume on one page?

No. You don’t have to squeeze in all information on one page, especially when you have much relevant information to showcase in your resume. I’ve seen a successful flight attendant applicant who wrote a 2-3 page resume.

 

Just make sure you write what is important on the first page.

What is an ATS?

ATS is an acronym for applicant tracking system (ATS).

 

It helps companies organize and track candidates for hiring and recruitment purposes.

 

These systems allow businesses to collect information, organize prospects based on experience and skill set, and filter applicants. More than 90% of Fortune 500 Companies are currently using an ATS.

 

If you are applying for a big airline, expect a computer to read your resume.

Do I have to use an ATS friendly flight attendant resume template?

Yes! Don’t take any chances!

 

Use a flight attendant resume template that is ATS-friendly. Invest in your flight attendant resume because that is the gateway to your dream job.

I studied in a flight attendant school. Will that make my flight attendant resume stand out from the other applicant?

You can mention that under the Special Training Section of your flight attendant resume. You can also describe specifically what you’ve learned or knowledge gained from that experience.

Sample Resume for Flight Attendant

flight attendant resume example - page 1
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