How To Become a Flight Attendant For Delta (2024)

Do you want to learn how to become a flight attendant for Delta? Here’s some important information to help you start your flight attendant career with the legacy carrier!

Table of Contents

Why Become a Delta Flight Attendant?

From my flight attendant point of view, I like how Delta is very proud of its culture and has over 90,000 employees worldwide. That only means that they have a strong stand with Diversity, Equity, and Inclusion.

 

Also, according to my Delta flight attendant friends, during the peak of COVID-19, the company didn’t furlough any of its crew, showing the world how stable it is.

 

In the last quarter of 2022, Delta announced on its website that the company would keep growing by adding more fleets and would continue hiring flight attendants this year, making it one of the largest airlines in the world.

 

Delta employees share the same values – Honesty, Respect, Integrity, Perseverance, and Shared Leadership.

 

So if you want to be a part of this legacy carrier in the US, keep reading!

Benefits of Delta's Flight Attendants & Employees

Aside from the known travel benefits that the airline can give its new flight attendants, Delta flight attendants have one of the most competitive base pay salaries amongst the mainline carriers in the United States. They are the only legacy mainline carrier in America with boarding pay as of today.

 

Delta Air Lines Inc also has benefits like profit sharing, 401K distributions, and health and well-being programs that provide holistic resources to support physical and mental health, financial resiliency, and work/life responsibilities.

 

If you are looking for a place to develop yourself and your professional career, Delta is the airline to be! They offer their employees upward and global mobility, access to business resource groups, online learning, mentorship programs, and much more.

 

Learn more about Delta Air Lines Inc Employee Benefits here.

List of Requirements and Qualifications To Become a Delta Flight Attendant

According to Delta’s career job posting, here are the flight attendant requirements you need to get considered for Delta’s Initial Flight Attendant Training program.

Delta flight attendant requirements
  • Eligible to work in the United States
  • Be at least 21 years of age at the time of application
  • A high school diploma or GED
  • Can speak, read, write, and understand English fluently
  • Valid passport for US citizens

    NOTE: Non-US passport holders must present documents demonstrating their ability to exit and enter the United States without restriction.

  • A completed pre-employment Department of Transportation (DOT) background and drug tests, and criminal history background check
  • A flight attendant job is a physically demanding job that requires frequent standing for long periods, walking, bending, stooping, pushing, pulling, reaching, and lifting
  • Must be able to sit and strap in assigned jump seat with shoulder harness fastened
  • Able to open and close aircraft doors weighing 40-60 pounds and open an emergency exit
  • Respects other ethnicities’ working styles and thinking
  • Consistently consider the safety and security of self and others as the priority
  • Must be able to work flexible hours, including nights, weekends, holidays, and extended hours when needed
  • An arms reach as high as 74″ from the floor and reach overhead bins
  • Willingness to accept an assignment to any Flight Attendant base after graduation from the training program
  • Flexibility to relocate or commute to and from your assigned base location and ability to fly both domestic and international routes
  • Ability to balance the demands of your work with the demands of your personal life
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by the date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc

Delta Flight Attendant Hiring Process

Delta’s application process consists of the following:

 

  • Flight Attendant Resume submission on the job posting found on the Delta Flight Attendant Application page.
  • Talent Assessment
  • Real-time Video Interview
  • Face To Face
  • Background check & Drug Test
  • Initial training

Now, let’s talk about the details of each process so you can prepare in advance.

Preparation is the key to success!

Flight Attendant Resume Submission - Applying Online For A Flight Attendant Job With Delta

1.  Know the airline’s mission, vision, and values and write them on paper. It will be handy when tweaking your resume and for your interview in the future.

 

2.  Read the job advert. Make sure to use appropriate keywords from the job advert. Airlines make use of an Applicant Tracking System. This filters out applicants who don’t meet the company’s requirements and qualifications. Therefore, take note of the keywords used in the job posting and make sure you write them on your resume.

 

3.  Check spellings. For example, Delta Air Lines, not Delta Airlines. Also, in the United States, “Flight Attendant” is a more commonly used term than “Cabin Crew”. So make sure you use the appropriate words and spelling they wrote on their job advert.

 

4.  If you’re writing a personal profile, make sure it aligns with Delta’s core values – Honesty, Respect, Integrity, Perseverance, and Shared Leadership.

 

Things to consider when tweaking or tailoring your resume

1.  Know the airline’s mission, vision, and values and write them on paper. It will be handy when tweaking your resume and for your interview in the future.

 

2.  Read the job advert. Make sure to use appropriate keywords from the job advert. Airlines make use of an Applicant Tracking System. This filters out applicants who don’t meet the company’s requirements and qualifications. Therefore, take note of the keywords used in the job posting and make sure you write them on your resume.

 

3.  Check spellings. For example, Delta Air Lines, not Delta Airlines. Also, in the United States, “Flight Attendant” is a more commonly used term than “Cabin Crew”. So make sure you use the appropriate words and spelling they wrote on their job advert.

 

4.  If you’re writing a personal profile, make sure it aligns with Delta’s core values – Honesty, Respect, Integrity, Perseverance, and Shared Leadership.

Disclosure: Some of the links in this article may be affiliate links, which can provide compensation to me at no cost to you if you decide to purchase through the links. These are products I personally approved and stand behind.  You can read our affiliate disclosure in our privacy policy.

Delta Talent Assessment

Delta’s Talent Assessment makes its hiring process unique from other airlines because it can easily filter out applicants based on their talent assessment card results.

 

Once your resume is successful, you will receive an invitation for a talent assessment. A link will be sent via email for you to click on and do your online assessment.

 

In this personality type assessment, applicants will be asked behavioral-based questions. It may be about your work or personal life and experiences. At the end of the assessment, you will receive a talent card showing your top 3 personality traits.

 

Based on the information from successful flight attendants that I gathered, there is a personality trait that can lead to immediate rejection. There is also a combination of 3 traits that are considered successful immediately. If you don’t fall within these two categories, then your application will be reviewed by a hiring manager if you are successful. You can always check your email or your Delta applicant portal for results.

 

So just a pro tip, ensure you are in the right state of mind and free from distractions when you start the assessment. The best time to do this is in the morning when you are still fresh and in a good mood.

 

Delta Live Online Interview

Successful applicants who pass the Delta Talent Assessment will have an invitation for a live flight attendant video interview.

 

Currently, Delta conducts their live interview one-on-one with a hiring managing director, Delta recruiter, or flight attendant who is also part of the recruitment team.

 

What I love about a live interview is that you are talking to a real human being and not just recording yourself. You can show your personality by communicating with your interviewer through the screen.

 

Delta Flight Attendant Interview Questions

Delta stands up with its strong company values – Honesty, Respect, Integrity, Perseverance, and Shared Leadership. Therefore, expect questions that will bring up these values.

 

Here are some possible questions that they will ask during the interview day:

 

  • Tell us something about yourself that you didn’t write in your resume.
  • Have you encountered a difficult customer in the past?
  • What are your plans 5/10/15 years from now?
  • Have you ever had a conflict at work?
  • Share an experience where you had to work in a team.
  • Have you worked in a multicultural environment?
  • What is your greatest achievement in life?
  • Have you ever helped a stranger before?

Tips On How To Answer Interview Questions

  • Answer using the STAR method (or SARB method).
  • Practice answering interview questions but don’t memorize answers. Memorizing answers will only make you sound like a robot. Rather, use bullet-points when writing your answer in a sheet of paper or index card.
  • Be genuine. The recruiter feels an answer that comes from the heart. Who can say no to someone who is genuine and kind?

Delta Flight Attendant Face-to-face Interview

After a successful video interview, you will be invited to a face-to-face interview at Delta’s world headquarters in Atlanta, Georgia.

 

You will be welcomed by Delta’s hiring team and watch a video explaining how it is to become a flight attendant for the airline.

 

After that, there will be a series of group interview sessions and activities that will be happening on the interview day. Here are some possible scenarios that you can get during the face-to-face:

 

  1. Inflight safety scenarios
  2. Service scenarios
  3. Open discussion with your group mates

These scenarios can be a possible role play with some questions from the recruiters about the activity.

 

Other than these activities, they will conduct a reach test to ensure that you can close an aircraft’s overhead bins and a jump seat test to ensure that you can sit and strap in an assigned jump seat.

Tips To Pass Delta's Flight Attendant Face-to-face Interview (Group Interview)

Group interviews are conducted in order to cut down the number of candidates by filtering the ones who obviously are not suitable.

 

Working on board an aluminum tube at 38,000 feet in a cramped space with other people is not an easy environment. Think about putting yourself in a walk-in wardrobe with 5 people and then organizing dinner for over 180 people, and you will get the picture.

 

This type of environment requires a certain type of person who can easily get along with others.

 

Putting applicants in a group exercise is a great way to observe whether a candidate can work easily in a team.

 

Obviously, it is quite hard to evaluate an applicant’s overall compatibility in a short period of time, so this exercise, from an HR point of view, is often more about finding candidates who won’t be suitable. Even the airlines can still get it wrong, but this process is what it is.

 

When trying to analyze how to pass a group interview, it is more about learning not to pass one!

 

Here are the top 4 ways to fail the group interview:

 

  • not to get involved,
  • too overbearing or speak too much,
  • take too much control,
  • get argumentative or upset

 

Positive Things To Do During a Group Exercise:

  1. Build rapport with your group mates

  2. Learn and use other team member’s name

  3. Laugh

  4. Remain well-dressed and composed throughout

  5. Listen attentively to what your group mates are saying

Background Check & Drug Test

You are almost there! Once you pass the face-to-face interview, they will conduct a drug test and start a background check.

When is the Pre-Employment Drug Test conducted?

According to successful Delta flight attendant applicants, pre-employment is done the same day as your interview. However, if you didn’t get any results on that day, wait until you receive an email for the result of your face-to-face interview.

 

You know you passed the interview when you get a conditional job offer by a Delta recruiter. Then you will be sent to do the drug test. Other pre-employment requirements will be started, such as background and criminal history checks.

Delta Air Lines Flight Attendant Training Program

After receiving your conditional job offer and passing the pre-employment requirements, you will be invited to attend Delta Air Lines Flight Attendant Training Program.

 

This paid program lasts for 5-6 weeks. There will be aircraft-specific training and handling different passenger safety scenarios, medical emergencies, open and close aircraft doors weighing up to 40-60 pounds, personalized customer service and inflight scenarios and security procedures. Once demonstrated competency for all programs, you will be awarded an FAA certification.

 

After completing the program, and attended your graduation, you are now a full-fledged Delta Air Lines new flight attendant.

Frequently Asked Questions

Is It Hard To Get Hired At Delta?

Delta is notorious for being stringent with its hiring process. Some say passing an American Airlines or United interview is easier. Or worst, it’s easier to get into Harvard than getting accepted at Delta. But in my view, Delta has a high demand for applicants compared to other airlines. Therefore, the number of individuals who will not pass Delta’s flight attendant application process is higher.

 

So, if becoming a Delta flight attendant is your dream, you must start your application now.

 

Start sharpening your interview skills by learning how to answer common flight attendant interview questions.

How long does a real-time interview last?

Delta’s video interview often lasts for 30 minutes to an hour. A shorter interview time doesn’t mean the interviewer didn’t absolutely like you.

 

Recruiters often have a checklist that they fill out during an interview. They want you to pass the screening, so if you didn’t cover all the things listed on that paper, they would keep asking questions so they could write something about a point that you didn’t cover.

Is Delta a Great Place to Work?

Though they don’t have a union that protects the flight attendants’ job security, I haven’t heard of any Delta flight attendant who is unhappy working for the company. With the great benefits that they currently have, Delta is definitely a great place to work in.

 

Delta flies to over 240 destinations serving 52 countries across six continents. They have a wide range of global network, with desirable domestic and international flights.

What edge does Delta Airlines look for aspiring Flight Attendants?

According to Delta Air Lines application page, one plus year of experience in jobs with responsibilities similar to those of a flight attendant, such as those who worked in personalized customer service and patient care.

 

Also, completion of a degree beyond high school or GED will give you an edge.

How Long Will The Whole Application Process With Delta Air Lines Take?

The application process differs from one person to another. It all depends on how fast you submit your assessments and schedule your interviews.

 

The application process could range from 3-6 months or sometimes less, depending on interview schedule availability, initial training schedules, & workforce demand.

Does Delta pay Flight Attendants when undergoing a training program?

Delta pays their flight attendant trainees during the initial training program in Atlanta, Georgia, which includes room to accommodate their trainees.

Are Delta flight attendants paid for boarding?

Delta flight attendants are paid during boarding. They are the only mainline that pays their flight attendants for boarding as of this year. The boarding time rate is half of their flying time rate. For example, if flight attendants’ flying hourly time rate is $30, they get $15 per hour for boarding time.

Can Delta flight attendants live anywhere?

Delta flight attendants can live anywhere, even if it’s out of base. They can commute if they want to. However, new flight attendants are only given a few domicile options depending on the airline’s demand per base. Make sure you can work your assigned trip while still on probation.

What outfit should I wear for the Delta Flight Attendant Interview?

As discussed above, there are two interviews where you have to put on a flight attendant interview outfit – a video interview and a face-to-face interview.

 

You could wear a blouse topped with a classic suit during the video interview. A suit is the best outfit for any interview because it absolutely makes anyone professional looking.

Delta Flight Attendant Interview Attire

Delta specifically prefers what the applicants should wear for a face-to-face interview. Here’s the appearance guidance that you need to follow:


for women:

  • A pants suit, skirt suit, or tailored shirt dress
  • Dark, professional colors such as black, gray, or navy
  • Skirts should be mid-calf or knee length
  • Dress shoes such as flats, pumps, or sensible heels


for men:

  • Dark colored suits such as black, gray, or navy
  • Professional hairstyle
  • Clean-shaven or neatly trimmed beard or mustache

Read related topics about what to wear on a flight attendant interview here:

100 Common Flight Attendant Interview Questions

This comprehensive list of questions is perfect for job hunters looking to start a career as a flight attendant or those currently preparing for an interview. Our selection of questions is varied and will ensure your skills and knowledge are thoroughly tested. What’s more, downloading the PDF is entirely free!

How should I do my hair for the Delta Airlines Flight Attendant Interview?

Hairstyle is part of the grooming standard for any airline. I suggest keeping your hair neat throughout the interview. That way, you will look professional and sharp the entire time you are at the venue.

 

If you have short hair that can’t be tied up in a ponytail, keep it down with your hair away from your face. Use hair products that keep it neat and tidy throughout the interview process. You may use hairspray or wax to ensure you look sharp and chic for your interview.

How Long Is Delta Flight Attendant Training?

The initial Delta flight attendant training program lasts for 5-6 weeks, during which you will learn aircraft-specific training and handling different passenger safety scenarios, first-aid emergencies, open and close aircraft doors, personalized customer service, and inflight scenarios and security procedures.

How much do first-year Delta flight attendants make?

Delta has one of the most competitive salaries in the industry. For a newly hired Delta flight attendant, a $32.20 an hour, a 40-minute boarding period on a narrow-body domestic flight would translate to an additional $10.79 earned, according to the company.

How Much Do Experienced Flight Attendants Make?

The hourly rate will increase yearly. For a more experienced Delta airlines flight attendant with ten years of flying experience, earning $59.66 an hour, the same 40-minute boarding would add $19.98 in wages. For flights on wide-body aircraft, the boarding time is generally longer.

Delta Airlines Flight Attendant Schedule

A regular monthly schedule of a new Delta Airlines Flight Attendant would be around nine days of flying, six available days or reserve days, layovers, and days off. As you build seniority, you will be able to pick up of more desirable flights.

Delta Airlines Cabin Crew Uniforms

Delta Airlines flight attendant CABIN CREW in uniform
delta flight attendant uniform

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Meet The Blogger

Jezee has been a flight attendant for four major airlines based in the Philippines, Qatar, and the United States since 2010. She’s explored over 80 countries across six continents, meeting people from diverse backgrounds and immersing myself in various cultures because of her job.

 

Go here to read more about how Jezee overcame her self-doubt and midlife crisis to fulfill her dreams of becoming a flight attendant and traveling the world.

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